Field Service Technician

We are currently recruiting for a Field Service Technician on behalf of our client, a leading global manufacturer and supplier of medical equipment and rehabilitation-care products.
Their mission is to lead the sector by enhancing quality of life, comfort and independence for people with a variety of daily and complex health needs. As a Field Service Technician, you will play a vital role in ensuring customers receive reliable, safe and well-maintained equipment.
This is a fantastic opportunity for someone practical, customer-focused and looking to develop their career within the medical equipment service sector. Full training will be provided for the right candidate.
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The Role
This is a field-based position, where you will travel between sites across the Dumfries & Galloway area, including healthcare facilities and customer homes. You will be responsible for the installation, servicing, repair and collection of medical equipment, ensuring all work is carried out to high safety and infection control standards.
Working hours are Monday to Friday, 08:30 – 17:00, with participation in an on-call rota, which increases annual earnings.
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Key Responsibilities
• Service and repair Drive Medical products and competitor equipment
• Install, deliver and collect medical equipment
• Carry out planned preventative maintenance (PPM) and reactive repairs
• Plan daily workload to maximise efficiency
• Communicate effectively with internal teams and customers
• Provide a high standard of customer service
• Follow health & safety and infection control procedures
• Maintain van stock and ensure accurate service paperwork is completed
• Participate in the on-call rota
• Support additional tasks as required by management
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What We’re Looking For
Training will be provided; however, the ideal candidate will demonstrate:
• Good manual handling skills
• A full UK driving licence
• Emotional resilience when supporting vulnerable customers
• Strong organisation and communication skills
• Understanding of infection control and stock/inventory management
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Desirable Skills & Experience
The following would be advantageous but not essential:
• Knowledge of LOLER regulations
• Experience with service administration
• PAT Testing certification
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Salary & Benefits
• £28,000 basic salary
• Company vehicle provided
• Monday–Friday working hours (08:30–17:00)
• Full training and ongoing support
• Opportunity to work for a global leader in medical and rehabilitation equipment
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For more information, please contact Sarah at Major Recruitment Aberdeen.

INDFS